The processing speed ranges from about two to twenty minutes, depending on how long it takes for a block to happen in the network. Most orders process in just a few minutes. If the transaction is large (more than 1 BTC or equivalent), processing it may take a little longer, depending on the size of your transaction and the capacity of the block. We boast the highest exchange speeds on the market thanks to our revolutionary trading algorithms.

Cryptocurrency wallet address is a unique combination of numbers and letters ranging from 26 to 35 characters in length. It usually looks something like this: 17bkZPLB4Wn6F347PLZBR34ijhzQDUFZ4ZC.

When you decide which crypto coin you would like to acquire, find a reliable wallet. Each cryptocurrency has an official one. When you create a wallet, you automatically get an address and a private key. Keep your private key to yourself and don’t show it to anyone, even if they ask. For security reasons, we will never ask you for your private keys and nobody should.

If you want to buy a cryptocurrency, you need to have it sent to a specific crypto wallet. Each coin has its own one. The recipient address is your wallet, to which your crypto is transferred after the exchange. (Make sure that inserted address is on same network with a coin which you will trade!)

Transaction hash (also referred to as “TX”) is the unique identification code that registers every transaction in the blockchain. This unique code allows you to verify its status and validity in the blockchain.

Blockchain operations are irreversible. If the funds are sent, the transaction cannot be canceled by anyone. Therefore, thoroughly check all the payment details before sending funds to anyone, including us or anyone else.

We take up to 0.5% commission for each trade.

There is no upper limit for cryptocurrency exchanges on Crypto Max Exchange AI. However, there are lower limits: they are different for each coin and range from ~$1.7 to $20. We’re working on lowering the minimal exchange amounts for all the coins available on https://cryptomaxpro.com. If the deposit you’ve sent us is less than the minimum exchange amount, we will not be able to finish the exchange and guarantee a refund.

If you send in an asset that is not supported on Crypto Max Exchange AI or trading with wrong network (full list of supported assets is available here), unfortunately, we won’t be able to guarantee a refund. Please keep this in mind to make sure your funds are safe at all times.

The expected rate is the rate at this exact moment. You must understand that it takes some time to send the deposit and confirm the transaction so, with the market volatility, you might get a bit less or more than you thought you would.

Translations in the Bitcoin system may be in a state of “Unconfirmed Transaction” for a long time. Most often this is due to the fact that one of the operations does not take long. According to the rules of the Bitcoin network, such a problem translation is attached to another block and then follows the standard procedure.

When you make an application, you will receive on your monitor exact instructions on what payment you must indicate when making a payment. If this note is not indicated, then we reserve the right to return the amount to the requisites indicated in the application. The procedure can take up to 6 days. At the same time, all commissions are charged to the client.